Welcome to the Kaoori privacy policy

Introduction

We are committed to protecting and respecting personal data and the privacy of our users. This privacy policy explains what types of personal information we may collect when you interact with us and how we store and protect that information.

By visiting our website, you accept the practices described in this notice.

Kaoori can change the data protection regulations at any time. We will notify you of changes to the following privacy policy by email (the email address you entered when registering on the website). By continuing to use the website and/or placing an order after changes to the privacy policy, you agree to accept such changes.

You can always find the latest updates to our Privacy Policy in the “Privacy Policy” section at the bottom of the website.

Who we are and how you can contact us

In this release “we” and “us” refer to Kaoori Ltd and “website” refers to kaoori.co.uk

Our address is:

You can contact us directly with any questions or complaints about data protection: contact@kaoori.co.uk

If you do not wish to receive any of our marketing communications on promotions and items, simply click on the unsubscribe links in an email sent to you and / or contact us at any time by email: contact@kaoori.co.uk

What personal data do we collect?

Personal data is information that relates to an identified or identifiable person.

Below is all of the personal information we collect:

Identity information – your full name, signature (when signing an order or confirming collection of a return)
Contact information – your home address, shipping address, billing address, email address, and phone number
Financial details – your bank account and payment card details, including your bank account number, routing number, IBAN, BIC and bank address. Payment card information is collected directly from our payment processor and we do not receive it. However, in certain cases, we may receive bank account information in connection with managing refunds.
Social media data – The profile picture, the email address and the first and last name of your social media profile.
Marketing and Communication Data – your preferences for receiving marketing from us and your communication preferences.
Behavioral Data – Inferred or assumed information about your behavior and interests based on your online activity.
Technical data – IP address (Internet Protocol), registration data (e.g. time of registration), browser type and version, time zone setting and location at city level (derived from your IP address), browser plug-in types and – Versions, operating system and platform as well as other technologies on the devices with which you access this website or use our services.

How we use your personal information

Provide services
Manage orders and returns (including payments and refunds through our payment processor).
Provide your address information to brands to deliver your order
Provide customer support
Set up and manage your account
Review insights
Monitor user journey on the site to identify existing issues and improve service quality
Calculate the percentage of users who will access a specific website feature
Track any technical issues that may arise
To protect the security of the website
Make sure every user follows our terms and conditions
Protect our rights, privacy, safety or property and/or those of you or others
Protect, investigate, and prevent fraudulent, harmful, unauthorized, unethical, or illegal activity
Our privacy policy is subject to data protection laws and we will not keep your information longer than necessary.

Your Rights Regarding Your Personal Information

You have the following rights to your personal data:
Have access to your personal information that we hold
Request correction of information if there are any errors or inaccuracies
Apply to delete your information
Limit the processing of your data
Apply to delete from marketing emails
Third-party providers and your personal information

Here are some cases in which we will disclose your personal information as permitted by law to use third party providers to provide and support our business services, such as:

Brands to deliver your products
Analytical service providers
Couriers and warehouses.
Advertising technology provider
Our payment processors
Our hosting provider
How we use cookies

Most web browsers automatically accept cookies, but your browser settings can be changed to prevent this. You can usually remove or reject cookies through your browser settings.

We can use the following types of cookies to offer you a more personal and interactive experience on our website:

Session cookies
Permanent cookies
Important cookies
Function cookies
Analytics and performance cookies
Targeted and promotional cookies
Social media cookies
Flash cookies
Pixel tags
How we protect your personal data

Your safety is our top priority, which is why we take all security measures to prevent your personal data from being accidentally lost, used or accessed, changed, or disclosed in an unauthorized manner.

We undertake to keep your personal data only for the time that we reasonably need for the above-mentioned purposes, with the exception of the cases in which we ask you to delete your data.