By visiting our website, you accept the practices described in this notice.
Who we are and how you can contact us
In this release “we” and “us” refer to Kaoori Ltd and “website” refers to kaoori.co.uk
Our address is:
You can contact us directly with any questions or complaints about data protection: [email protected]
If you do not wish to receive any of our marketing communications on promotions and items, simply click on the unsubscribe links in an email sent to you and / or contact us at any time by email: [email protected]
What personal data do we collect?
Personal data is information that relates to an identified or identifiable person.
Below is all of the personal information we collect:
Identity information – your full name, signature (when signing an order or confirming collection of a return)
Contact information – your home address, shipping address, billing address, email address, and phone number
Financial details – your bank account and payment card details, including your bank account number, routing number, IBAN, BIC and bank address. Payment card information is collected directly from our payment processor and we do not receive it. However, in certain cases, we may receive bank account information in connection with managing refunds.
Social media data – The profile picture, the email address and the first and last name of your social media profile.
Marketing and Communication Data – your preferences for receiving marketing from us and your communication preferences.
Behavioral Data – Inferred or assumed information about your behavior and interests based on your online activity.
Technical data – IP address (Internet Protocol), registration data (e.g. time of registration), browser type and version, time zone setting and location at city level (derived from your IP address), browser plug-in types and – Versions, operating system and platform as well as other technologies on the devices with which you access this website or use our services.
How we use your personal information
Manage orders and returns (including payments and refunds through our payment processor).
Provide your address information to brands to deliver your order
Provide customer support
Set up and manage your account
Monitor user journey on the site to identify existing issues and improve service quality
Calculate the percentage of users who will access a specific website feature
Track any technical issues that may arise
To protect the security of the website
Make sure every user follows our terms and conditions
Protect our rights, privacy, safety or property and/or those of you or others
Protect, investigate, and prevent fraudulent, harmful, unauthorized, unethical, or illegal activity
Your Rights Regarding Your Personal Information
You have the following rights to your personal data:
Have access to your personal information that we hold
Request correction of information if there are any errors or inaccuracies
Apply to delete your information
Limit the processing of your data
Apply to delete from marketing emails
Third-party providers and your personal information
Here are some cases in which we will disclose your personal information as permitted by law to use third party providers to provide and support our business services, such as:
Brands to deliver your products
Analytical service providers
Couriers and warehouses.
Advertising technology provider
Our payment processors
Our hosting provider
Most web browsers automatically accept cookies, but your browser settings can be changed to prevent this. You can usually remove or reject cookies through your browser settings.
We can use the following types of cookies to offer you a more personal and interactive experience on our website:
Analytics and performance cookies
Targeted and promotional cookies
Social media cookies
How we protect your personal data
Your safety is our top priority, which is why we take all security measures to prevent your personal data from being accidentally lost, used or accessed, changed, or disclosed in an unauthorized manner.
We undertake to keep your personal data only for the time that we reasonably need for the above-mentioned purposes, with the exception of the cases in which we ask you to delete your data.